Scope and Definitions
This notice describes the privacy practices of Lori’s Lending and its affiliates. “We” and “us” means Lori’s Lending and any of our respective agents and service providers.
Personal Information Collection, Protection, Use, Sharing, and Retention
We collect, protect, use, share, and retain personal information to:
a. evaluate, monitor, maintain, service, and collect any account you may have with us, including disclosing or exchanging Personal Information with credit reporting agencies, to develop our relationship with you, and to offer financial products and services, including evaluating the needs, wants, and satisfaction levels of our customers and analyzing and managing our business;
b. administer services, monitor your purchases, transactions, payments, and evaluate your credit eligibility, for the purposes set out in this notice;
c. verify your identity (or that of any authorized user or co-applicant) concerning the account and maintain security measures aimed at the detection and prevention of fraudulent activity in relation to your account;
d. comply with legal and regulatory requirements;
e. promote and market products and services offered by Merchant Advance, which are directly related to the account (such as balance transfers and alternative payment methods), including by means of direct marketing.
You may ask to be suppressed under (e) at any time after your account has been opened by calling Lori’s Lending 1-877-633-8005 or by writing to us at Lori’s Lending, 200 Consilium Place, Suite 200, Toronto, Ontario M1H 3E3.
In accordance with your request, and within 5 business days, we will suppress you from direct mail marketing and telemarketing for products and services offered by Lori’s Lending.
Please allow 90 days for full effect as marketing campaigns may already be in process. However, if your request is made within the first 30 days of your account’s opening, we will not share your name for use in any secondary marketing campaign. This will not limit information we may provide to you in statements or when you contact us.
Additional Detail: Consent
If you refuse or withdraw your consent for any purpose required to provide our financial product or service to you, we will no longer be able to provide that product or service to you. You understand that if you withdraw your consent at any time to the monitoring of your credit status or your ongoing eligibility for credit, Lori’s Lending Advance may no longer be able to maintain your credit account.
ADDITIONAL DETAIL: PERSONAL INFORMATION COLLECTION AND GENERAL ACCOUNT OF USE
OUR SECURITY PROCEDURES PROTECT YOUR PERSONAL INFORMATION
Your request must include a copy of a valid driver’s license, birth certificate, or passport. To inquire about your personal information in our possession or make corrections to it, write to us at the same address.
Internet Privacy Practices
WEB SITE PRIVACY
USE OF YOUR E-MAIL ADDRESS
With your consent, we may periodically send you marketing offers at the e-mail address(es) you provide, that may be of interest to you. With each such marketing e-mail message you will have the opportunity to opt-out of receiving future marketing offers at that e-mail address. If you are an account holder, we reserve the right to use the e-mail address(es) you provide to present you with information about your account. This may include, but is not limited to, activating your account(s), account past due notices, rates available, and adding an authorized user.
We will track the activity of an e-mail (for example, were graphics viewed, was the e-mail opened, were links in the e-mail clicked), to allow us to measure the effectiveness of the e-mail, to provide future offers, and for fulfillment of products and services. Additionally, for your convenience, we may pre-fill online forms with your e-mail address.
Lori’s Lending will not disclose or request sensitive information in an unencrypted e-mail (for example, full account number, social insurance number, personal identification number (PIN), or security passwords).
If you receive an e-mail purportedly from Lori’s Lending containing or asking for this type of sensitive information, prior to responding, please contact Lori’s Lending at 1-877-633-8005.
TO FURTHER PROTECT YOUR PRIVACY
We may amend these Internet Privacy Practices at any time, and when such a change is made we will post a revised version on this Lori’s Lending Web site. Changes will be effective when they are posted. It is your responsibility to review these Internet Privacy Practices from time to time to be aware of any such changes. Your continued use of this Lori’s Lending Web site indicates your agreement to any such changes.